Check Out What Others Are Saying
Review from Google
Review from Google
Dated of Service: 10/21
Positive: Professionalism, Punctuality, Responsiveness
The customer service is unmatched. We had our roof and gutters cleaned and there was confusion on our part about the process, we emailed them and got a call from the owner himself, who took the time to patiently explain everything (including his qualifications, which I appreciated). He didn't let us get off the phone until we were satisfied and understood everything completely. All of the good reviews you see about this company's customer service can be taken seriously.
Services: Gutter cleaning, Rooftop/skylight cleaning
-Kim B.
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Review from Yelp
Dated of Service: 12/26/2019
Ace Roof Care is awesome. Andy, the owner, came out and gave us a bid that was right in the sweet spot. It was a very busy time of the year for him but he was concerned that a gutter that was overflowing by the front door might be causing problems and he said he'd have somebody out the next day to do that section. The following morning all of his crews were committed so he came back and did it himself. Wow, that's customer service! All appointments and scheduling were made and kept with precision with frequent reminders. Today Tyler (the foreman) and Colby came out and did a very thorough job. They were right on time, made sure the job was done impeccably and left the surrounding area looking better than it did when they got there. We couIdn't be happier. I enthusiastically and unreservedly recommend Ace Roof Care!
-Marshall P. Eugene, OR 13240
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Review from Google
Dated of Service: 09/21
Great service. Hard working professional team. Addressed the issue and took time to explain and also to refer me to another professional for a gutter issue that was beyond their scope of practice.
-M. Thomas
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Review from Google
Date of Service: 8/2021
Greeted by confident, capable, courteous servicemen. I was struck by the due respect given in the trailing term of their statement: "sir." It reflected confidence and assurance that "we are here to do a great job, and you will walk away happy." It sure did. Ace has my highest recommendation and I will be calling them again to do what ever I can find need a job done well!
-Keith T.
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Review from Google
Date of Service: 9/2021
Very professional work. Helpful information on how to take care of work done.
Best window cleaning I've ever had. Well highly recommend ACE.
- Jeanne W.
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Review from Google
Date of Service: 9/2021
Got estimate from Colby for roof cleaning and moss treatment plus cleaning inside, outside of windows, screens and interior tracks which we accepted. Kadon O showed up on time and immediately proceeded to clean the roof and apply treatment. Then proceeded to do the exterior of all our windows and screens before coming inside (removed his shoes) and did the interior of the windows and tracks. Did a fantastic job on everything he did, plus was very personable and professional. Did nice cleanup and left the outside intact, Will call them to do the service again in two years when roof needs it.
- Louis L.
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Review from Google
Date of Service: 10/2021
The two men did a very nice and professional job of cleaning the gutters on my residence. I will use them again in the future.
- Ralph D.
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Review from Google
Date of Service: 10/2021
The customer service is unmatched. We had our roof and gutters cleaned and there was confusion on our part about the process, we emailed them and got a call from the owner himself, who took the time to patiently explain everything (including his qualifications, which I appreciated). He didn't let us get off the phone until we were satisfied and understood everything completely. All of the good reviews you see about this company's customer service can be taken seriously
- Kim B.
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Review from Google
Date of Service: 10/2021
Great service. Hard working professional team. Addressed the issue and took time to explain and also to refer me to another professional for a gutter issue that was beyond their scope of practice.
- Miriam T
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Review from Google
Date of Service: 10/2021
Both of the young men who came to our house did excellent work today. They made sure to take the time necessary to do the job right.. Much appreciated and we will be a repeat Customer
- Rich G.
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Review from Google
Date of Service: 11/2021
Brennan of ACE Services was able to clean the very narrow gutter that is attached to my aluminum awning. It was full of dirt and other debris and difficult to access. It was a very dirty and wet job, but Brennan got it flushed out and now it no longer overflows when it rains! I might add that I contacted two other gutter cleaning businesses, but they would not clean this type of gutter.
I was very impressed with ACE Services and will definitely call on them in the future.
- Elizabeth S.
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Review from Google
Date of Service: 11/2021
Friendly easy to work with and great service.
- Donna Y.
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